Last Updated: 01/29/2025

Promise Pixel (“Promise Pixel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information, including information related to SMS and messaging communications.

Information We Collect
We may collect personal information including, but not limited to:

- Name, email address, phone number, and business details
- Information submitted through contact forms, inquiries, or consultations
- Communication data related to customer service, project updates, or appointments
- Billing and invoicing information when applicable

How We Use Your Information
We use collected information to:

- Respond to inquiries and provide customer support
- Schedule and confirm consultations or appointments
- Deliver web design, branding, and digital services
- Send invoices, payment links, and service-related communications
- Communicate account notifications and project updates
- Send marketing or promotional messages only to users who have opted in

SMS Messaging & Consent
By providing your phone number and agreeing to receive text messages, you consent to receive SMS communications from Promise Pixel. Messages may include:

- Account notifications
- Customer care and support
- Appointment confirmations
- Service updates
- Marketing messages (with opt-in)

Message frequency varies. Message and data rates may apply.You may opt out at any time by replying STOP. For assistance, reply HELP.

Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose.
- Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Promise Pixel, from 833.307.4935, regarding account notifications, customer care, and marketing.

Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 833.307.4935 or hello@promisepixel.com.

Mobile opt-in information is never shared with third parties.

Third-Party Services
We may use trusted third-party platforms to operate our business (such as messaging providers, invoicing tools, and CRM systems). These providers are only permitted to use information as necessary to perform services for Promise Pixel and are required to safeguard your data.

Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights
You may request to:
- Access or update your personal information
- Withdraw SMS consent
- Request deletion of your data where legally permittedRequests can be made using the contact information below.

Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.